Contact Us

If you have questions about products, orders, technical issues, or general inquiries, you can reach us using the options below.

How to Reach Us

Email
For most inquiries, email is the best way to contact us:
help@imex-model.com

Phone
You can also reach us by phone at:
(352) 754-8522
Monday through Friday, 10 AM to 6 PM EST

Website Chat
Our website chat is available during business hours and can assist with general questions or direct you to the right place.

Support Hours

Support is handled Monday through Friday, 10 AM to 6 PM EST. Messages received outside of these hours will be addressed as soon as possible on the next business day.

Contact Us

How to Reach Us

Support Hours

Company Information